At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Your Role

• Design, develop, and maintain Amazon Connect solutions to enhance customer service experiences.
• Implement Amazon Connect Contact Lens functionalities for replacing Verint
• Integrate Amazon Connect with other AWS services such as Lambda, Lex, Polly, S3, Kinesis, Amazon Q, and Bedrock.
• Develop and optimize applications using Python and NodeJS.
• Implement and manage CI/CD pipelines for deploying Amazon Connect and other AWS services.
• Collaborate with cross-functional teams to gather requirements and deliver solutions that meet business needs.
• Utilize GenAI to enhance customer interaction and engagement.
• Troubleshoot and resolve issues related to Amazon Connect and other integrated services.
• Ensure the security and scalability of applications and infrastructure.
  
  

Your Profile

• Proven experience as an Amazon Connect Developer or similar role with expertise in Amazon Connect and Lex.
• Strong proficiency in Python and NodeJS.
• Hands-on experience with AWS services including Lambda, Lex, Polly, S3, Kinesis, Amazon Q, and Bedrock.
• Familiarity with Infrastructure as Code (IaC) tools such as Terraform.
• Experience with CI/CD tools and processes.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
  
  

What You'll Love About Working Here

• You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
• You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
• At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
  
  

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.