Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Python (Programming Language)

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous engagement with multiple teams to understand system behaviors and deliver timely solutions that maintain business continuity and enhance system reliability.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to gather information and troubleshoot complex system issues.
• Document findings and resolutions clearly to support knowledge sharing and future reference.
• Assist in the development and implementation of process improvements to enhance system stability and performance.
• Support junior team members by sharing knowledge and providing guidance on technical challenges.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Python (Programming Language).
• Strong problem-solving abilities with a focus on identifying root causes and implementing effective solutions.
• Experience in debugging and analyzing software issues within complex environments.
• Familiarity with system monitoring tools and techniques to proactively detect anomalies.
• Ability to work collaboratively in a team setting while managing individual responsibilities efficiently.
• Good communication skills to articulate technical information clearly to diverse audiences.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Python (Programming Language).
• This position is based at our Bengaluru office.
• A 15 years full time education is required.
  
  

, 15 years full time education