Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Data Engineering

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance, troubleshooting complex scenarios, and collaborating with different teams to maintain system reliability and efficiency throughout the day.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize downtime.
• Document and communicate findings and solutions clearly to support knowledge sharing and continuous improvement.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Data Engineering.
• Experience with data pipeline development and maintenance to support business-critical applications.
• Strong problem-solving skills with the ability to analyze complex system interactions and dependencies.
• Familiarity with database management and data integration techniques.
• Ability to work with monitoring tools and diagnostic utilities to detect and resolve system anomalies.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Data Engineering.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.
  
  

, 15 years full time education