Project Role : Custom Software Engineer

Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

Must have skills : Amazon Connect

Good to have skills : NA

Educational Qualification : Min 15 years of full time education

Summary:

As a Custom Software Engineer, your day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. You engage in collaborative environments that emphasize agile methodologies and modern frameworks to ensure the delivery of scalable and efficient software. Your work focuses on meeting unique business requirements by continuously refining and enhancing software elements to support evolving organizational goals.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to gather and analyze requirements for custom software development.
• Maintain and update existing software components to improve performance and reliability.
• Document software designs, processes, and code changes to ensure knowledge sharing and maintainability.
• Assist junior team members by providing guidance and support in their development tasks.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Amazon Connect.
• Experience with cloud-based contact center solutions and integration techniques.
• Strong understanding of software development life cycle and agile methodologies.
• Ability to troubleshoot and resolve complex software issues efficiently.
• Familiarity with scripting and automation to enhance system functionalities.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Amazon Connect.
• This position is based at our Hyderabad office.
• A Min 15 years of full time education is required.
  
  

, Min 15 years of full time education