Guest Service Associate- F&B Service
Accor Plus(Other)
Job Publish Date: 19 hours ago
India, Cochin / Kochi / ErnakulamFull TimeFresherWork From OfficeSource : Foundit
Job Description
Job Description
- Greet guests with enthusiasm, providing a warm welcome and efficient service, including handling phone calls professionally.
- Master our food and beverage offerings, guiding guests to perfect choices and eloquently describing menu items, including allergen information.
- Resolve conflicts and solve problems swiftly, ensuring guest satisfaction at all times.
- Maintain a clean, organized workspace and ensure all supplies are readily available for guests and team members.
- Boost revenue by promoting hotel services and upselling when appropriate.
- Prepare food and beverage areas to Accor Hotels high standards, demonstrating attention to detail.
- Collaborate effectively with team members to achieve departmental goals and deliver exceptional service.
- Develop expertise in beverage offerings and manage stock efficiently.
Key Skills
Attention To DetailUpselling
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