About Tierra

• Tierra is a fast-growing premium diamond jewelry brand from Vietnam, specializing in natural diamond jewelry, bespoke designs, high-quality craftsmanship, and a transparent customer experience.
• As Tierra continues to expand its product development and international collaboration capabilities, we are looking for a quality-focused jewelry professional who can help ensure that our products are completed according to Tierra's design, technical, and finishing standards.

Role Overview

• We are looking for an experienced Jewelry Quality Control & International Partner Coordinator to work closely with Tierra's internal team and selected international production partners.
• This role will be responsible for inspecting jewelry products, identifying quality issues, communicating improvement requirements, and following up until the products meet Tierra's quality standards.
• The position is ideal for a candidate who has strong hands-on experience in jewelry quality control, understands fine jewelry production, communicates confidently in English, and wants to develop further in an international working environment.

Key Responsibilities

• Inspect physical jewelry products according to 3D drawings, approved samples, product specifications, and Tierra's quality standards.
• Evaluate key finishing details, including design accuracy, dimensions, structure, symmetry, surface finishing, stone setting, polishing, plating, and overall craftsmanship.
• Identify, record, and classify product defects; prepare clear QC reports with photos, videos, measurements, and technical comments.
• Communicate directly in English with international production partners regarding quality issues, improvement requirements, and corrective actions.
• Follow up on product adjustments, sample revisions, defect corrections, and quality approval timelines.
• Coordinate with internal teams such as Product, Design, Merchandising, Operations, and Purchasing to align on quality requirements and product standards.
• Develop and update QC checklists, acceptance standards, defect libraries, and quality feedback processes.
• Support the evaluation of production partner capabilities and recommend process improvements to reduce recurring defects.

Requirements

• Minimum 3 years of experience in jewelry QC/QA, preferably in fine jewelry, diamond jewelry, gold jewelry, or high-precision jewelry products.
• Strong understanding of jewelry manufacturing processes, including CAD interpretation, sampling, casting, stone setting, polishing, plating, finishing, and final inspection.
• Ability to identify both technical and aesthetic defects in jewelry products.
• Good understanding of quality standards for fine jewelry, including finishing quality, stone setting quality, product durability, dimensional accuracy, and overall appearance.
• Fluent or highly proficient in English, with the ability to communicate clearly through email, online meetings, QC reports, and direct discussions.
• Strong reporting skills, with the ability to prepare clear QC documentation using photos, videos, measurements, and structured comments.
• Good project coordination skills, with the ability to track multiple samples, products, quality issues, and timelines at the same time.
• Proficient in Excel, Google Sheets, and basic office tools.
• Willing to travel domestically and internationally when required.
• Detail-oriented, disciplined, practical, and committed to high quality standards.
• Professional, proactive, and confident when working with different teams and external partners.

Preferred Qualifications

• Experience working with international jewelry brands, export-oriented manufacturers, or global production partners.
• Previous experience in Supplier Quality, Vendor Quality, Production QC, Product QC, QA/QC, or Jewelry Merchandising.
• Ability to read technical drawings or jewelry CAD files.
• Experience building QC checklists, defect libraries, inspection standards, or product acceptance criteria.
• Knowledge of diamonds, gemstones, stone setting standards, and fine jewelry finishing requirements.
• Experience coordinating with overseas clients, buyers, or brand teams.
• Strong interest in developing an international career in jewelry quality management, product development, or supplier quality.

What We Offer

• Competitive compensation based on experience and capability.
• Opportunity to work with a fast-growing premium diamond jewelry brand from Vietnam.
• Opportunity to collaborate directly with international teams and production partners.
• Exposure to cross-border jewelry product development, quality management, and partner coordination.
• Opportunities for domestic and international business travel to expand professional experience.
• A role that combines hands-on jewelry QC, international communication, and product quality improvement.
• Professional growth path toward senior roles in Quality Management, Supplier Quality, Product Development, or International Operations.
• A working environment that values craftsmanship, transparency, high standards, continuous improvement, and professional ownership.