Description

Selection Operations Manager - Amazon Now

Amazon Now is seeking a structured and execution-focused Selection Operations Manager to lead selection strategy and operations. The role requires strong analytical rigor, stakeholder management, and program management skills to build and maintain the right selection for customers across categories and cities.

Key Responsibilities

Selection Strategy:

Design the selection strategy for Amazon Now, defining what to stock, where to stock, and at what depth across darkstores and superstores

Build category-level and city-level selection frameworks anchored on customer demand, competitor benchmarking, and store constraints

Define selection guardrails covering assortment width, brand mix, and price point coverage

Continuously sharpen selection logic based on performance data and market shifts

Stakeholder Alignment

Work with category managers, instock, operations, and leadership to align on selection strategy and secure buy-in

Run structured review mechanisms to collect feedback, resolve conflicts, and iterate on selection logic

Publish clear documentation and decision frameworks for stakeholder visibility

Selection Curation

Partner with sellers, brands, and category managers to curate the right selection for each category

Identify and close selection gaps versus competition through crawls, benchmarking, and customer signals

Drive onboarding of priority brands and ASINs in partnership with seller-facing teams

Programmatic Selection Management

Build programmatic processes for addition of NPIs (new product introductions) with clear intake, evaluation, and go-live SLAs

Design and operate removal mechanisms for non-performing ASINs based on defined performance thresholds

Automate selection health tracking through dashboards covering coverage, productivity, and gap metrics

Seasonal & Topical Programs

Manage seasonal and topical selection (festivals, events, weather-led demand) through programmatic playbooks

Define pre-season readiness timelines, selection ramp-up plans, and post-season exit criteria

Coordinate cross-functional execution to ensure timely availability of event-relevant selection

Basic Qualifications

Bachelor's degree in Business, Economics, Engineering, or related field

Experience in category management, selection planning, merchandising, or related areas

Strong proficiency in data analysis; excellence in Excel, SQL, and business intelligence tools

Proven track record of building and scaling operational processes

Experience managing multiple stakeholders and driving alignment

Preferred Qualifications

MBA or advanced degree

Experience in e-commerce, quick commerce, or retail selection/assortment planning

Programming knowledge (Python, R)

Program management experience with automated or rule-based systems

Leadership Competencies

Demonstrate ownership in driving results end to end

Strong analytical and problem-solving abilities

Excellence in stakeholder management and ability to influence without authority

Bias for action with high standards on process quality

Strong written and verbal communication skills

Customer-obsessed mindset

This role offers an exciting opportunity to define what customers see and buy on Amazon Now, building selection systems that scale across categories and cities.

Key job responsibilities

Roles And Responsibilities (summary)

Design the selection strategy and frameworks for Amazon Now across categories and cities

Work with internal stakeholders to align, gather feedback, and continuously sharpen selection logic

Partner with sellers, brands, and category managers to curate the right selection for customers

Programmatically drive NPI additions and removal of non-performing selection through defined processes

Manage seasonal and topical selection through scalable, programmatic playbooks

About The Team

BASIC QUALIFICATIONS

• 3+ years of with Excel experience
• 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
• Bachelor's degree, or 3+ years of professional or military experience
• Experience with financial analysis and P&L ownership
  
  

Preferred Qualifications

• Experience managing large data sets and utilizing to drive performance and process improvements
• Experience in vendor negotiations, pricing and promotion, inventory management, and product development
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - ASSPL - Karnataka

Job ID: A10472189