Responsibility

• Provide timely product knowledge and technical support to the CX Team and Sales.
• Create Bills of Materials (BOMs) for incoming orders and offers according to established processes.
• Ensure correct use of the T‑Order process where applicable.
• Coordinate inputs for Engineering where product adaptations are required.
• Support local claims management within the regional hub.
• Receive, analyze, and process BOM clarifications for HVAC/MVAC orders.
• Deliver technical responses and solutions related to HVAC/MVAC inquiries.
• Support product configuration activities and contribute to continuous improvement of configuration tools.
• Handle complex technical questions not covered by existing tools.
• Provide technical support during tender and offer phases.
• Support claims related to BOM discrepancies, product failures, or installation issues.

Expectation from the applicants:

Education/Other mandatory courses

• Electrical or Mechanical engineer
• Relevant experience or courses from HV cable or HV cable accessories business area are beneficial

Experience

• Minimum 6 years technical experience from engineering, technical sales or similar.
• Experience from working in teams and project environments

Experience in cable/accessory design or costing or product management is preferring to have.

Languages

• English (required)
• Swedish (meritorious)
• German (meritorious)